Thank you for shopping with us! Below you will find information regarding our shipping and return policies. If you have any questions that are not addressed here, please feel free to contact our customer service team.
Shipping Policy:
1. Processing Time: Orders are typically processed and shipped within 1-2 business days after the order is placed, excluding weekends and holidays. Please note that processing times may vary during peak seasons.
2. Shipping Methods:We offer standard and expedited shipping options. The available shipping methods will be displayed at checkout.
3. Shipping Rates: Shipping rates are calculated based on the weight of your order, the shipping method selected, and the destination address. You can view the shipping costs during the checkout process before placing your order.
4. Delivery Time: Delivery times vary depending on the shipping method selected and the destination address. Standard shipping usually takes between 3-7 business days within the continental United States. Expedited shipping options are available for faster delivery.
5. International Shipping: We currently offer international shipping to select countries. International shipping rates and delivery times vary depending on the destination. Please note that international orders may be subject to customs fees and import duties imposed by the destination country. These fees are the responsibility of the recipient.
6. Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can track the status of your order by using the provided tracking number.
7. Shipping Restrictions: Some items may be subject to shipping restrictions due to size, weight, or regulatory requirements. We reserve the right to refuse shipping to certain locations or PO boxes.
Return Policy:
1. Return Eligibility: We accept returns for eligible items within 30 days of the purchase date. To be eligible for a return, items must be unused, in their original condition, and in the original packaging.
2. Return Process: To initiate a return, please contact our customer service team to request a return authorization (RA) number. Returns without an RA number will not be accepted. Once you have received your RA number, please securely package the item(s) and include the RA number on the package. Return shipping costs are the responsibility of the customer.
3. Refund Processing: Refunds will be issued to the original form of payment within 5-7 business days after we receive the returned item(s). Please note that shipping charges are non-refundable.
4. Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately for assistance. We will work with you to arrange for a replacement or refund.
5. Exchanges: We currently do not offer exchanges. If you would like to exchange an item, please return the original item for a refund and place a new order for the desired item.
6. Final Sale Items: Final sale items are not eligible for return or exchange unless they arrive damaged or defective.
Contact Us
If you have any questions or concerns regarding our shipping and return policies, please contact our customer service team:
Email: mailto:Info@bsl-europe.nl
Phone: 0611510967
We strive to provide excellent customer service and will do our best to assist you with any inquiries or issues you may have. Thank you for shopping with us!
English 
Dutch